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# Zendesk Integration Extension # Setup 1. In your Zendesk Support account, generate an API token as described in the [Generating a new API token documentation](https://support.zendesk.com/hc/en-us/articles/226022787-Generating-a-new-API-token). 2. In the Magento backend, click the _Zendesk_ top-level link in main navigation. 3. Expand the _General_ section, then populate the following fields. 1. `Zendesk Domain`: The Zendesk support domain. For example, _yourdomain_.zendesk.com . 2. `Agent Email Address`: Your agent email address. 3. `Agent Token`: The Zendesk API token generated in step 1. 4. Click the _Save Config_ button on the top-right. 5. Once the page has reloaded, click the _Test Connection_ button in the _General_ section to confirm that the Zendesk API can be successfully accessed. # Installation ``` composer config repositories.zendesk/module-zendesk git [email protected]:classyllama/zendesk_zendesk.git composer require zendesk/module-zendesk ``` ##Zendesk Sunshine API Documentation https://developer.zendesk.com/rest_api/docs/sunshine/introduction Description #Sunshine The Magento store will need to listen to specific events in order to pass relevant data to Zendesk Sunshine. Magento will need to listen to the following: - Item added to shopping cart - Item removed from shopping cart - Refund/Return status change - Checkout Started - Customer updated or customer created - Customer deleted - Order placed or order updated - Order canceled - Order paid - Order shipped