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<?php /** * @category ClassyLlama * @copyright Copyright (c) 2020 Classy Llama Studios, LLC */ namespace Zendesk\Zendesk\Observer; use Magento\Framework\Event\Observer; use Zendesk\Zendesk\Model\Config\ConfigProvider; use Zendesk\Zendesk\Helper\Sunshine; class OrderCanceled extends Base { /** * Event name: sales_order_place_after * * @param Observer $observer */ public function execute(Observer $observer) { if (!$this->isEnabled(ConfigProvider::XML_PATH_EVENT_ORDER_CANCEL)) { return; } $this->observer = $observer; $this->observerType = $observer->getEvent()->getname(); // check if user was logged in if($this->observer->getOrder()->getCustomerId() === null) { return; } try { $this->createEvent(); } catch (\Exception $exception) { $this->logError($exception->getMessage()); return; } } /** * @return array */ protected function getSunshineEvent() { try { $customerId = $this->observer->getOrder()->getCustomerId(); $customer = $this->getCustomerById($customerId); $order = $this->observer->getOrder(); $items = $order->getItems(); $itemArray = $this->makeItemArray($items); $payload = [ 'event' => [ 'created_at' => date('c'), 'description' => 'Order Canceled', 'properties' => [ 'line_items' => $itemArray, 'total price' => number_format($order->getGrandTotal(), 2, '.', ','), 'fulfilment status.' => $order->getStatus() ], 'source' => Sunshine::IDENTIFIER, 'type' => 'order cancel' ], 'profile' => [ 'identifiers' => [ [ 'type' => 'email', 'value' => $order->getCustomerEmail() ], [ 'type'=> 'id', 'value' => strval($order->getCustomerId()) ] ], 'attributes' => [ 'first name' => $customer->getFirstname(), 'last name' => $customer->getLastname(), 'orders count' => $this->getTotalOrders($customer->getId()), 'total spent' => $this->getTotalSpent($customer->getId()) ], 'source' => Sunshine::IDENTIFIER, 'type' => Sunshine::PROFILE_TYPE ] ]; // add values that might not have a value, so that that I can only add them if they exist. $this->getShippingAddress() && $this->getShippingAddress()->getTelephone() ? $payload['profile']['attributes']['phone'] = $this->getShippingAddress()->getTelephone() : null; $this->getShippingAddressArray() ? $payload['profile']['attributes']['address'] = $this->getShippingAddressArray() : null; $this->getShippingAddressArray() ? $payload['event']['properties']['shipping address'] = $this->getShippingAddressArray() : null; return $payload; } catch (\Magento\Framework\Exception\NoSuchEntityException $exception) { $this->logError($exception->getMessage()); return []; } } /** * @return string */ protected function getCustomerEmail() { $this->observer->getOrder()->getEmail(); return $this->_customerSession->getCustomer()->getEmail(); } /** * @return array|\Magento\Customer\Api\Data\AddressInterface|mixed */ protected function getShippingAddress() { $addresses = $this->observer->getOrder()->getAddresses(); if (count($addresses) === 1) { return array_shift($addresses); } foreach ($addresses as $address) { if ($address->getAddressType() == 'shipping') { return $address; } } return end($addresses); } /** * @return array|null */ protected function getShippingAddressArray() { $address = $this->getShippingAddress(); if (!$address) { return null; } $addressArray = []; $address->getStreet()[0] ? $addressArray['address1'] = $address->getStreet()[0] : null; count($address->getStreet()) > 1 ? $addressArray['address2'] = $address->getStreet()[1] : null; $address->getCity() ? $addressArray['city'] = $address->getCity() : null; $address->getRegion() ? $addressArray['province'] = $address->getRegion() : null; $address->getCountryId() ? $addressArray['country'] = $this->getCountryName($address->getCountryId()) : null; $address->getPostcode() ? $addressArray['zip'] = $address->getPostcode() : null; return $addressArray; } }